Whether final cleaning is included, varies by park and by type of holiday accommodation. You can check this by looking at your confirmation. If final cleaning is mentioned, it is included. The payment overview on My Roompot also shows what you have booked. If you don't see final cleaning listed, then it's not included. Of course, booking final cleaning is possible.

Below we have listed the basic cleanliness requirements for your holiday home when you leave. This is not the same as a final clean. With a final clean the entire accommodation is cleaned.
When leaving your holiday home please always do the following:

• Please place the furniture in the same place as on arrival.
• Place the bed linen and towels at the entrance door, inside a pillowcase.
• Please empty the dishwasher and store the clean dishes in the cupboard.
• Empty the bins and hand in your separated waste at our recycling centre.
• Vacuum the floors.
• Close the windows, turn off the lights and set the thermostat to 15 degrees.
  
• Empty and sweep the open fire (if there is one).

If your holiday home has access control via a keypad, we will send you the PIN by email at least one day before your scheduled arrival. If access is by keycard you will receive this in the post at least 7 days in advance of your arrival. If you booked within 7 days of your scheduled arrival date, you can pick up the keycard at the Service point.

Key
If you have not received either a PIN or a keycard, your holiday home has traditional lock and key access. You can pick up your key at the Service point when you check in.

Opening hours Service point
Further information about check in and the Service point opening times can be found via Arrival information. Opening hours for a park can be found on the respective park page under 'Park information'.